Our total business review
It’s amazing how the Total Business Review we participated in more than a year ago — through internationally renowned agency management guru David Baker of ReCourses – benefits our day to day work, our decision making and direction. Baker’s advice helped us to recognize the benefits of narrowed expertise, improve our definition of roles, and create focused positioning related to our experience. It’s been quite a transformational process at Communication Solutions, and even in our “infancy” of implementation, the advantages are felt. If you manage anything, we recommend you read David’s newest book, Managing Right for the First Time.